The Vow Project, Inc. knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting The Vow Project, Inc. Web site (the "Site") or by otherwise interacting with The Vow Project, Inc., you agree to accept the practices described in this Privacy Notice. This Privacy Notice is subject to The Vow Project, Inc.'s Terms of Service Agreement.
What Information Does The Vow Project, Inc. Collect?
We receive and store any information you enter on our Site or give us in any other way, such as via telephone, electronic mail or online form. Here are the types of information we gather from visitors to The Vow Project, Inc.:
Contact Information: We are required by mobile telephone service companies to collect certain information about you during the service registration process. This information includes your full name, mailing address, mobile phone number, mobile phone carrier, and email address. Such contact information may be used, for example, to communicate with you when necessary with respect to services provided by The Vow Project, Inc. Additionally, we may collect contact information provided to us during any correspondence relating to customer support we supply to you, as well as in connection with services offered on the Site.
Financial Information: We also collect and retain certain financial information from you during the registration process, as well as in connection with services which we offer on the Site. For example, when you apply to receive vows via SMS text messaging or sign up for any other product or service through The Vow Project, Inc., we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this policy or as necessary to provide the service.
Cookies: The Vow Project, Inc. Site uses "cookie" technology for such purposes as enhancing your online experience by making it easier for you to navigate through the Site and making certain features work better. Cookies are text files which are commonly deposited by Web sites on a user's hard drive when the user visits a Web site. The file identifies a user's computer and can record the user's preferences and other data about the user's site visit. We do not extract information about individual users during this process. Your Web browser may enable you to disable cookies, but please note that certain services may not function correctly without it.
Web Beacons. Web pages may contain electronic images (called a "single-pixel GIF" or "web beacon") that allow a Web site to count users who have visited that page or to access certain cookies. The Vow Project, Inc. uses web beacons to access our cookies within and outside our network of Web sites and in connection with The Vow Project, Inc. products and services.
Financial Information: We also collect and retain certain financial information from you during the registration process, as well as in connection with services which we offer on the Site. For example, when you apply to receive vows via SMS text messaging or sign up for any other product or service through The Vow Project, Inc., we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this policy or as necessary to provide the service.
Cookies: The Vow Project, Inc. Site uses "cookie" technology for such purposes as enhancing your online experience by making it easier for you to navigate through the Site and making certain features work better. Cookies are text files which are commonly deposited by Web sites on a user's hard drive when the user visits a Web site. The file identifies a user's computer and can record the user's preferences and other data about the user's site visit. We do not extract information about individual users during this process. Your Web browser may enable you to disable cookies, but please note that certain services may not function correctly without it.
Web Beacons. Web pages may contain electronic images (called a "single-pixel GIF" or "web beacon") that allow a Web site to count users who have visited that page or to access certain cookies. The Vow Project, Inc. uses web beacons to access our cookies within and outside our network of Web sites and in connection with The Vow Project, Inc. products and services.
Does The Vow Project, Inc. Share the Information It Receives?
Except as set out in this Privacy Notice, you will receive notice whenever personal information about you might go to third parties, and you will have an opportunity to choose not to have us share that information. We share personal information as described below:
Agents and Service Providers: We engage other companies, individuals and subsidiaries of The Vow Project, Inc. to perform certain functions and/or services to our customers. Examples may include processing credit card payments, providing marketing assistance and removing repetitive information from customer lists, as well as offering electronic mail services and making available digital certificates. Additionally, when you register to receive vow messages through The Vow Project, Inc., we may forward certain information you provide to the appropriate service providers we have engaged to assist us in providing this service. Your contact and financial information may either be collected by or shared with such third parties as necessary, and in some cases, your information may be retained or used by such third parties.
Protection of The Vow Project, Inc. and Others: We may release account and other personal information when we are required to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our Services Agreement or other agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of The Vow Project, Inc., our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Protection of The Vow Project, Inc. and Others: We may release account and other personal information when we are required to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our Services Agreement or other agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of The Vow Project, Inc., our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Electronic Mail
From time to time, The Vow Project, Inc. may use your personal information to contact you by electronic mail concerning our services. These communications are intended to inform you of important information regarding your account, or about general services provided by The Vow Project, Inc. If you do not want to receive email from us regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from The Vow Project, Inc. However, in order to fulfill our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal instructions.
How Secure Is Information About Me?
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. Additionally, we reveal only the last five digits of your credit card numbers when confirming an order. Of course, we must transmit the entire credit card number to the appropriate credit card company during order processing. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorized access to your The Vow Project, Inc. username and password and to your computer. Be sure to sign off when finished using a shared computer. We will take reasonable care to protect your personal information once it is transferred to us, but it is ultimately your responsibility to prevent the disclosure of your personal information outside of The Vow Project, Inc., as well as any disclosure on the The Vow Project, Inc. Site which is due to your error.
What Information Can I Access?
The Vow Project, Inc. gives you the ability to access your contact information for the limited purpose of viewing and, in certain cases, updating that information. To view or change this information, The Vow Project, Inc. customers may click here or login to My Account. Past customers may view this information by emailing their request to info@thevowproject.com or by calling (212) 399-8564. Please note, however, that no financial information will be provided over the phone, and in no event will such information be provided without verification.
When you update your information, we may keep a copy of the prior version for our records.
Sites Other Than The Vow Project, Inc.
The Vow Project, Inc. has no control over and is not responsible for the privacy policies or information gathering practices of other Web sites, including those to which we may link and those which may link to us. This Privacy Notice applies only to the information collected by the Site (i.e., www.thevowproject.com). We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that site.
Children
The Vow Project, Inc. does not knowingly collect information from children under the age of 13. If you are under 18, you may use The Vow Project, Inc. only with involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
By choosing to visit The Vow Project, Inc., you agree that your visit and any dispute you may have regarding the protection of your privacy during such visit is subject to this Privacy Notice and our Disclaimer, including, but not limited to, the provisions regarding limitations on damages and the application of the law of the state of New York. Please note that if you enter into other agreements with The Vow Project, Inc., such other agreements may supersede this policy. If you have any concerns about your privacy at The Vow Project, Inc., please click here to contact Customer Support, and we will attempt to resolve it.
Since the nature of our service may change, we reserve the right to change, update or modify this policy at any time at our sole discretion, and will post any new privacy policy here. Any such change, update or modification will be effective immediately upon posting on the The Vow Project, Inc. Site. Use of information that we gather now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the Site or utilizing any of the services we provide here, you acknowledge that you have read and understand and agree to be bound by this Privacy Notice. If you do not agree to be so bound, do not remain on the Site. You are responsible for checking our Site frequently to keep apprised of recent changes.
Since the nature of our service may change, we reserve the right to change, update or modify this policy at any time at our sole discretion, and will post any new privacy policy here. Any such change, update or modification will be effective immediately upon posting on the The Vow Project, Inc. Site. Use of information that we gather now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the Site or utilizing any of the services we provide here, you acknowledge that you have read and understand and agree to be bound by this Privacy Notice. If you do not agree to be so bound, do not remain on the Site. You are responsible for checking our Site frequently to keep apprised of recent changes.
